Frequently Asked Questions

Find answers to common questions about our products and services.

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Products

What is an IBC tote?

An IBC tote (Intermediate Bulk Container) is an industrial container used for storing and transporting liquids, semi-solids, and granular materials. They typically hold 275-330 gallons and consist of an HDPE bottle supported by a steel cage on a pallet base.

What is a gaylord box?

A gaylord box is a large, heavy-duty corrugated container designed for bulk storage and shipping. Named after the Gaylord Container Corporation, these boxes are typically sized to fit on standard pallets and can hold 1,500-2,500+ lbs depending on wall thickness.

Do you sell new containers or only used?

We sell both new and used containers. Used containers are inspected, cleaned, and graded to ensure quality. New containers are available for applications requiring virgin materials or specific certifications.

What does "food-grade" mean for IBC totes?

Food-grade IBC totes are certified for storing food and beverage products. They meet FDA requirements and have been cleaned and inspected to ensure no contamination. We can provide documentation upon request.

Ordering & Pricing

How do I get a quote?

You can request a quote by filling out our contact form, emailing us, or describing your needs. We typically respond within 24 hours with pricing and availability information.

Is there a minimum order quantity?

No minimum order is required. We serve customers of all sizes, from single container purchases to large volume orders. However, volume discounts are available for larger quantities.

Do you offer volume discounts?

Yes, we offer competitive pricing for larger orders. Contact us with your quantity requirements and we'll provide volume pricing.

What payment methods do you accept?

We accept various payment methods including credit cards, checks, and wire transfers. Payment terms may be available for qualified businesses.

Delivery & Pickup

What areas do you deliver to?

We deliver throughout New Jersey and surrounding areas including New York, Pennsylvania, Connecticut, and Delaware. Extended delivery may be available upon request.

How long does delivery take?

Standard delivery is typically 3-5 business days. Express and same-day delivery may be available depending on location and inventory. Most orders can ship within 24-48 hours.

Can I pick up my order?

Yes, customer pickup is available at our Newark, NJ facility. Please schedule a pickup time when placing your order.

Do you pick up containers I want to sell?

Yes, we offer pickup service for containers you want to sell. Contact us with details about your containers and quantity, and we'll arrange pickup.

Selling & Recycling

What types of containers do you buy?

We buy all types of industrial containers including IBC totes, gaylord boxes, and pallets. We accept containers in various conditions, including damaged ones for recycling.

How is pricing determined for containers I sell?

Pricing is based on container type, condition, quantity, and current market rates. Contact us with details about your containers for a quote.

Do you provide recycling certificates?

Yes, we can provide certificates of recycling for containers disposed of through our recycling program. This documentation can help with environmental compliance requirements.

What happens to recycled containers?

Containers are sorted by material type. Steel is sent to metal recyclers, HDPE plastic is processed for recycling, and cardboard is baled for paper recycling. We maximize material recovery to minimize waste.

Repairs

What types of repairs do you offer?

We offer various repairs including valve replacement, gasket replacement, cage straightening, cap replacement, and full reconditioning. Contact us with details about the repair needed.

How much does container repair cost?

Repair costs depend on the type and extent of repair needed. Generally, repairs cost 50-70% less than replacement. Contact us for a repair quote.

How long do repairs take?

Most repairs are completed within 1-2 business days. Complex repairs or reconditioning may take longer. We'll provide an estimated timeline with your repair quote.

Still Have Questions?

Can't find the answer you're looking for? Contact us and we'll be happy to help.